bionPrivacy Policy
This page describes what we collect when you use bion and how we keep that data protected. We at bion take data security seriously and comply with international standards for encryption, storage, and access control. Our privacy practices reflect the legal requirements of the jurisdictions where we operate, as well as best practices for financial platforms.
When you register on bion, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts, or wager on football matches (Liga 1, Piala AFF, Champions League) or live-dealer tables, you share certain personal information with us. We use that information only to operate your account, process payments, comply with anti-money-laundering regulations, and prevent fraud. We do not sell your data to third parties for marketing purposes.
Our bion privacy policy covers all devices and access methods—web browsers, mobile apps, and API integrations. If you have questions about how we handle your data, contact our support team.
What Data We Collect on bion
We collect data in three categories when you use bion. First, registration and identity data: your full name, date of birth, national identity number or passport, mobile phone number, email address, and physical address. We require this information to verify your identity (KYC) and comply with anti-money-laundering regulations in all jurisdictions where we operate.
Second, transaction and account data: details of every deposit, withdrawal, wager, game session, and outcome recorded on your bion account. This includes payment method used, amount, timestamp, and description (e.g., "Liga 1 match wager", "Dragon Tiger live-dealer hand", "Aviator slot spin"). We retain transaction records for a minimum of five years as required by financial regulations.
Third, device and usage data: your IP address, device type, browser or app version, and pages you visit within bion. We collect this data to diagnose technical issues, detect fraud patterns, and improve our platform stability. We do not track your activity outside bion.
We do not collect biometric data
On bion, we rely on identity documents, email verification, and SMS confirmation—not facial recognition or fingerprint scanning.
How We Use Your Data on bion
We use your data exclusively for the following purposes. Account operations: verifying your identity, processing deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Compliance and regulation: anti-money-laundering checks, cross-referencing with international watchlists, and reporting to financial authorities where legally required. Fraud prevention: detecting suspicious betting patterns, duplicate accounts, collusion between accounts, or use of automated wagering software. Customer support: responding to your inquiries about account balance, payment status, or game outcomes. Platform improvement: analyzing aggregated data to improve bion stability, game responsiveness, and payment processing speed.
We do not use your data for direct marketing, behavioural advertising, or selling contact lists to third parties. We do not profile you for credit decisions or employment screening. We do not share your data with other gambling platforms, sports leagues, or betting syndicates.
Third-Party Processors and Data Sharing on bion
We partner with payment processors, identity verification services, and hosting providers to operate bion. These third parties access limited data only as necessary to provide their services. Payment processors (linked to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) see your deposit amount, payment method, and transaction outcome, but not your full account history. Identity verification services (KYC providers) see your identity documents and proof of residence for one-time verification, then delete copies after compliance approval.
Our hosting infrastructure may be located outside your jurisdiction—our servers operate in multiple regions for redundancy. Data stored on servers outside Southeast Asia remains protected under encryption standards equivalent to local requirements. We do not allow third-party processors to retain your data beyond the time needed to complete their contracted service.
Cookies and Tracking on bion
We use cookies on bion to maintain your login session, remember your preferred language and display settings, and track site performance metrics (such as page load times and feature usage). These cookies are functional—they do not enable behavioural advertising or cross-site tracking. You can disable cookies in your browser settings, but doing so may impair bion functionality (e.g., you may need to re-login after each page reload).
We do not embed third-party tracking pixels, analytics scripts, or social-media trackers on bion. We do not use your bion data for retargeting ads on external websites.
Your Rights Regarding Data on bion
Subject to applicable law in your jurisdiction, you have the right to request a copy of all personal data we hold about you on bion. You may request that we correct inaccurate data (e.g., if your registered address is outdated). You may request deletion of your account and associated data, subject to our legal obligation to retain transaction records for five years. You may request that we restrict our use of your data to compliance purposes only (freezing your account from new wagers while retaining historical data for regulatory audit).
To exercise these rights, contact our support team with a written request specifying your bion account email and the nature of your request. We respond within 30 days. We may require identity re-verification (a copy of your ID) before processing deletion or access requests for security reasons.
Our bion Data Security Commitments
We encrypt all data transmitted between your device and our bion servers using TLS 1.2 or higher. We store personal data and transaction records in encrypted databases accessible only to authorised staff via multi-factor authentication. We conduct annual security audits by independent third-party firms and patch identified vulnerabilities within 30 days of discovery.
We maintain access logs for all staff and contractors who interact with bion user data. We do not grant permanent access—all accounts have expiry dates and require renewal annually. Staff sign non-disclosure agreements prohibiting discussion of user data with external parties.
If we discover a data breach—such as unauthorised access to our servers or accidental data exposure—we will notify affected users within 72 hours via email and SMS to the addresses registered on bion. We will describe the scope of the breach and steps we are taking to remediate. We will not be liable for breaches resulting from user negligence (e.g., sharing your password or accessing bion from a compromised device).
Data Retention on bion
We retain your identity documents and KYC verification records for as long as your bion account remains active, plus five additional years after closure (as required by financial regulations). We retain transaction records (deposits, withdrawals, wagers, outcomes) for five years minimum. We delete device and usage data (IP logs, browser fingerprints) after 90 days unless an ongoing fraud investigation requires longer retention.
If you request account deletion on bion, we anonymise your personal data while preserving transaction records in encrypted, aggregate form for regulatory and audit purposes. You will not be identifiable from these records.
Changes to Our bion Privacy Policy
We may update this privacy policy at any time by posting revised text on our bion website. Material changes (such as new data processors or extended retention periods) will be announced via email to all account holders. Your continued use of bion after we post updates constitutes acceptance of the revised policy. If you do not accept a change, you may close your account and request withdrawal of your balance.